Customers care
Customer Care
This space brings together the essential information to guide you with clarity, care, and transparency.
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Find clear answers about our pieces, materials, origins, and philosophy. From how KANTU is made to sizing, care, and meaning — everything you need to understand what you are wearing.
Get details on how and when your order will arrive. We share processing times, delivery estimates, and important information about international shipping, customs duties, and tracking.
Learn how to return or exchange your piece if something isn’t right. We outline timelines, conditions, and exceptions to ensure a smooth and transparent process from start to finish.
Discover how to care for your piece over time. Simple daily practices and cleaning methods will help preserve its beauty, while honoring the natural evolution of brass as a living metal.
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